Privacy Policy

Information You Share

When you contact us or request a consultation through this website, you may provide information such as your name, phone number, email address, the treatment area you are interested in, how you heard about us, any information you choose to include in a consultation-request message, which may include information about your goals or concerns, and the page from which you submitted a request. We use this information to respond to your inquiry and coordinate your care.

How We Use Information

Information you provide is used to communicate with you about consultations, appointments, and services you have expressed interest in. We do not sell your personal information, and we do not share it with third parties for their own marketing.

We may disclose personal information to service providers that help us operate the website, schedule appointments, process consultation requests, store information, deliver communications, and provide technical or analytics services. These providers may use the information only to perform services for us, subject to applicable contractual and legal obligations.

Online Booking

Appointment scheduling on this website is provided through Prospyr, a practice management platform. When you book online, the information you enter is processed by Prospyr on our behalf to schedule and manage your appointment, and is handled according to that platform's own privacy practices as well as our agreements with them.

Text Messages

If you agree to receive text messages from us, your phone number is used as described in our SMS Policy. You may opt out at any time by replying STOP, and consent to receive texts is never a condition of receiving care.

Cookies and Website Analytics

Like most websites, this site may use cookies and similar technologies to help it function and to help us understand, in aggregate, how visitors use it. We do not use this information to build advertising profiles about you. You can control or delete cookies through your browser settings.

Health Information

Please do not submit detailed medical information through this website. Health information shared during your care with our practice is handled in accordance with applicable privacy laws.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal, regulatory, operational, and recordkeeping requirements. Retention periods vary depending on the type of information and how it is used.

Children

This website is intended for adults. We do not knowingly collect personal information from anyone under 18 through this website. If you believe a minor has submitted information to us, please contact us and we will delete it.

Your Choices and Rights

You may contact us at any time to ask what information we hold about you from your website inquiries, to request a correction, or to ask that it be deleted, subject to our legal recordkeeping obligations. Depending on where you live, including under the Virginia Consumer Data Protection Act, you may have additional rights regarding your personal information. We honor such requests regardless of where you live; to make one, contact us using the details below.

Links to Other Websites

This website may link to other websites, such as product manufacturers or our scheduling platform. Those sites have their own privacy practices, and this policy does not apply to them.

Questions

If you have questions about this policy or your information, please contact us at (703) 255-5580 or PatientCare@GerrishMedEsthetics.com.